Soul Bloom Cryotherapy (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including online appointment booking, contact forms, and wellness resources.

By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website or interact with our services:

a. Personal Information You Voluntarily Provide

• Name
• Email address
• Phone number
• Appointment details
• Billing or payment information (processed securely through third-party providers)
• Any information submitted via contact forms or wellness questionnaires

b. Technical & Usage Data

Automatically collected when you use our website, including:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on the site
• Cookies and tracking technologies (see Section 6)

c. Health-Related Information

If you schedule services or complete intake forms, you may voluntarily provide information related to:

• Wellness goals
• Medical considerations relevant to cryotherapy
• Treatment preferences

This information is kept confidential and used solely to provide safe and personalized services.

2. How We Use Your Information

Soul Bloom Cryotherapy uses your information to:

• Schedule and confirm appointments
• Provide personalized cryotherapy and wellness services
• Improve our website’s functionality and user experience
• Respond to inquiries or customer service requests
• Send appointment reminders, updates, or wellness-related communications
• Process payments through secure third-party vendors
• Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share your information only with:

a. Trusted Third-Party Service Providers

Such as:

• Online booking systems
• Payment processors
• Email or SMS communication tools
• Website hosting and analytics providers

These partners are contractually required to protect your data.

b. Legal or Regulatory Requirements

We may disclose information if required by law or to protect the rights, safety, and property of Soul Bloom Cryotherapy, our clients, or the public.

4. Data Security

We take reasonable and industry-standard measures to safeguard your personal information, including secure servers, encryption, and limited access protocols. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Choices & Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate or outdated information
• Request deletion of your data
• Opt out of marketing emails or SMS communications
• Request a copy of the data we collect

To exercise these rights, please contact us at:
📧 soulbloomcryotherapy@gmail.com
📞919-225-9837

6. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

• Improve site performance
• Understand visitor behavior
• Personalize the user experience

You can modify your browser settings to decline cookies, though certain features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies independently.

8. Children’s Privacy

Soul Bloom Cryotherapy does not knowingly collect or store personal information from children under 13. If we learn that such information has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website constitutes acceptance of these changes.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Soul Bloom Cryotherapy
📧 Email: soulbloomcryotherapy@gmail.com
📞 Phone: 919-225-9837
📍 Address: Elevate Lounge & Suites | 516 Valley Forge Rd. | Hillsborough, NC 27278