Terms & Conditions

Last Updated: 12/02/2025

Welcome to Soul Bloom Cryotherapy. By accessing our website, booking services, or visiting our spa, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website or receiving services from Soul Bloom Cryotherapy (“we,” “our,” “us”), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and any service-specific guidelines.

If you do not agree to these terms, please discontinue use of our website and services.

2. Services Provided

Soul Bloom Cryotherapy offers wellness, aesthetic, body contouring, and orthopedic cryotherapy services. All treatments are:

  • Non-medical
  • Non-invasive
  • Provided for general wellness purposes

Our services are not a substitute for medical care and should not be used to diagnose, treat, or cure any disease.

3. Eligibility for Services

You must meet the safety requirements outlined in our Service Eligibility Disclaimer before receiving cryotherapy. By booking or receiving treatment, you confirm that:

  • You have disclosed all relevant health conditions
  • You understand the risks associated with cryotherapy
  • You are not experiencing symptoms or conditions that may contraindicate treatment
  • You will follow all safety instructions provided by our staff

Soul Bloom Cryotherapy reserves the right to decline or modify treatment for safety reasons.

4. Booking, Payments & Cancellations

Appointments

Appointments may be booked through our website, by phone, or in person.

Payments

Payment is due at the time of service unless otherwise stated. We accept major payment methods and may use secure third-party processors.

Cancellations & No-Shows

We enforce a cancellation policy to respect our team’s time and availability. Fees may apply for:

  • Cancellations made less than 24 hours before the appointment
  • No-shows

Specific policy details may be found on our booking page or confirmation emails.

5. Refunds

Due to the nature of cryotherapy and wellness services, all service sales are final. Packages, memberships, and prepaid sessions are non-refundable unless otherwise required by law. No refunds will be issued for partially used packages.

Product sales may be subject to separate return policies.

6. Assumption of Risk

Cryotherapy involves exposure to extremely cold temperatures. By receiving treatment, you acknowledge and accept the inherent risks, including but not limited to:

  • Temporary redness or irritation
  • Numbness or tingling
  • Discomfort from cold exposure

You agree that Soul Bloom Cryotherapy is not liable for adverse reactions resulting from undisclosed medical conditions, failure to follow safety instructions, or misuse of services.

7. Website Content & Intellectual Property

All content on this website—including logos, text, graphics, images, and design elements—is the property of Soul Bloom Cryotherapy and is protected by copyright and trademark laws.

You may not copy, reproduce, modify, or distribute our materials without written permission.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Soul Bloom Cryotherapy is not liable for:

  • Any injury or damages resulting from use of our services
  • Website errors or interruptions
  • Unauthorized access to your information
  • Reliance on any website content

Your sole remedy for dissatisfaction is to discontinue using the website or services.

10. Changes to Terms & Conditions

We may update these Terms & Conditions at any time. Changes will become effective upon posting to this page. Continued use of our website or services indicates acceptance of the updated terms.

11. Governing Law

These Terms & Conditions are governed by the laws of the state in which Soul Bloom Cryotherapy operates, without regard to conflict of law principles.

12. Contact Information

For questions about these Terms & Conditions, please contact us:

Soul Bloom Cryotherapy
📧 Email: soulbloomcryotherapy@gmail.com
📞 Phone: 919-225-9837
📍 Address: Elevate Lounge & Suites | 516 Valley Forge Rd. | Hillsborough, NC 27278